Customer management for small businesses. You can have the best product, price or delivery channels, but if customers are not satisfied or feel that they have been treated unfairly, it can mean the end of a brilliant business. Most of the entrepreneurs I engage with customer satisfaction, is one of the least focus areas in...
Ever wished you had one place to save all the useful advice and ideas you are bombarded with every day? Frustrated with a desk piled high with receipts? See below a list of document management tools/apps you can use: Evernote - Evernote is the app that keeps your notes organised. Memos are synced so they're accessible...
There are many options available for startups to receive, send and track payments. With so many options to choose from, it could become hard to find one that fits your needs perfectly. Please see a few examples below and learn how they work: Yoco - With Yoco, you can accept card payments, process card payments,...
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SiMODiSA has partnered with Marketing Professional Eddy Fwamba to bring our entrepreneurs a series on what Marketing and what Branding is. Eddy will guide us in defining and finding ways to implement strategies to effectively market and brand your offerings. These videos and in conjunction with weekly think pieces on Venture Central Bites Learn more Source: Eddy...
You can have the best product, price or delivery channels, but if customers are not satisfied or feel that they have been treated unfairly, it can mean the end of a brilliant business. SiMODiSA has partnered with CEX Lab founder, Shaheema Adams, to bring entrepreneurs a series on Customer Experience for their small business. Shaheema...
For the fifth consecutive year VC4A has produced annual research and analysis to improve the understanding of Africa’s startup movement. For the 2018 research cycle, with the support of the Mastercard Foundation, VC4A publishes a pan-African study including 6 country specific deep dives. VC4A conducts this research to share the progress of the VC4A...
Social media marketing refers to the process of gaining traffic or attention through social media sites. Manage all your social media in one place! Here are examples of social media marketing tools to help you better manage your campaigns; Hootsuite – Manage your social content with ease by scheduling your social posts Facebook Ads – find the right people, capture their attention...
After receiving 3211 nominations the organisers of the inaugural Southern Africa Startup Awards have revealed the names of the startups and entrepreneurs that have made it into the national finals. The names will now be put to a public vote. The awards aim to celebrate and recognise the spirit of innovation and achievement in the Southern African Development Community...
